Notice Informing Individuals About Nondiscrimination and Accessibility Requirements
last updated November 1, 2016
Discrimination is against the law
Heal At-Home Medical complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Heal At-Home Medical does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Heal At-Home Medical:
• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
o Qualified sign language interpreters
o Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language services to people whose primary language is not English, such as:
o Qualified interpreters
o Information written in other languages
If you need these services, contact Heal At-Home Medical.
If you believe that Heal At-Home Medical has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Heal At-Home Medical, 528 Palisades Drive #175, Pacific Palisades, CA 90272, 844.644.4325, email@example.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Heal At-Home Medical is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.